Agenda du Mardi 24 Janvier 2012
Appels à communications
“Managing Deviant Customer Behaviour” - 1st International Conference on Customer Management
The aim of this conference is to highlight both the operational management of deviant behaviour, and the point of view of the actors within the organisation towards this behaviour.

Date d'envoi : Jeudi 01 Décembre 2011
Adresse d'envoi :
Abstracts should be addressed to sandra.toulouse(@)univ-mlv.fr as an attachment (in Word format) to an email with the heading “JIRGEC-2012”. Authors should indicate their surname, first name, position, institution and the title of the paper. Abstracts should have a maximum
of 3000 characters (including spaces), and be structured as follows:
- Purpose of the Paper
- Design/Methodology/Approach
- Results of the research
- Implications and limits of the research
- Originality of the paper
Date de réponses aux auteurs : Mardi 24 Janvier 2012
Date du colloque  : Vendredi 30 Mars 2012
Votre contact : Charlotte Van der Veken
Email : charlotte.vanderveken@reims-ms.fr
Site web : http://www.reims-ms.fr/events/gestion-clients-colloque1-2012/en/
version française : http://www.reims-ms.fr/events/gestion-clients-colloque1-2012/